Beware of Fake Deutschlandtickets: Protect Yourself from Scams!

How to Spot Fake Shops

Fake shops often disguise themselves as legitimate providers, but there are some signs to watch out for:

• Domain endings: Many fraudulent sites do not use ".de" domains and instead use endings like ".eu", ".com", or ".su".
• Language: Some websites are available only in English or another language – but not in German.
• Redirects: Fraudulent platforms often redirect you before or during the payment process to other sites without valid security certificates.

Currently known fake shops:

• www.de-ticket.com/de
• www.d-ticket.su
• www.d-ticket.com/de
• www.deutschlandticket.website

Be cautious when visiting these sites or encountering offers that seem too good to be true.

Consequences of Purchasing from Fake Shops

If you buy from a fake shop, you risk:

• Invalid tickets (fares): These may be scanned by our control devices on trains but will show as invalid and cannot be used.
• Increased fare charges: An invalid ticket is considered traveling without a valid fare according to our terms and conditions.
• Legal consequences: Purchasing from fraudulent providers can have legal repercussions.

Where to Buy Tickets Safely

To ensure you buy a valid ticket, use these official sources:

• NETINERA Ticket
• Websites of transport associations
• Deutsche Bahn

Consumer Advice: Use the Fake Shop Finder

If you’re unsure whether a platform is legitimate, the Fake Shop Finder from the consumer advice center can help. This service checks whether the selected website is fraudulent.

Go to the Fake Shop Finder here.

Protect Yourself and Inform Others

Always check carefully before purchasing a Deutschlandticket online. If you have questions or concerns, please contact our customer service, that of the respective contract partner, or inquire with your local transport association about the D-Ticket subscription. Use official sources and the Fake Shop Finder if in doubt. By doing so, you can avoid inconveniences and legal issues.